Shipping policy

LALA & WONZ — Shipping Information

1. Order Processing

Standard products generally require 2–4 business days of preparation before shipping.

Customized products generally require 3–5 business days of production after the customization details are confirmed. More complex requests may take longer; the estimated production time will be discussed before confirmation.

2. Standard Delivery

Estimated standard transit time to the United States and Canada is 7–10 business days after shipment.

Preparation and production times are separate from transit time. These are estimates, not guaranteed delivery dates.

3. Expedited Shipping

If you need faster delivery, please contact Customer Support to confirm available expedited shipping options, additional charges, and estimated transit times.

Expedited shipping only applies to transportation. It does not shorten order preparation or customized production time.

4. Shipping Questions

Please contact Customer Support with any questions about shipping arrangements or delivery estimates.